Austin City Council to address Austin Water's resolution to reduce impacts due to recent boil water notice

The Austin Water Oversight Committee held its first meeting following the recent boil water notice. 

Recently, the Austin City Council approved an external audit of Austin Water. Additionally, Committee chair Vanessa Fuentes followed this with action calling on the City Manager to provide recommendations regarding impacts from the event.

Specifically, the resolution explores different mitigation options:

  • First, the resolution would direct the City Manager to provide options to address adverse water bill impacts experienced by Austin Water customers
  • Second, the item also directs the City Manager to explore the potential of re-allocating existing funds from within the Austin Water budget to serve as an investment in the utility’s wastewater infrastructure. The potential amount would be based on the amount that could be provided to customers through utility bill relief.

"Much like the action Council pursued following Winter Storm Uri, our community deserves relief from the impacts of the recent boil water notice whether in the form of a rebate or through an investment into operations and infrastructure at our water plants," said Austin City Council Member Vanessa Fuentes.

According to Randi Jenkins, the assistant director of customer service for Austin Water, the goodwill bill credit would be roughly $10 per residential customer and up to $50 for commercial customers compared to current projections of about $2 million toward Austin Water improvements.

After unanimous approval from the committee, this proposal will be included in the March 3 City Council agenda, with direction to return with recommendations March 24. This information will offer a clear outline of how these relief dollars might be used to reinvest in the utility’s Capital Improvement Plan.

"We need all the information laid out before us before we can determine the best use of City dollars at this point in time," said Fuentes.

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MORE HEADLINES:
Austin Water director explains what led up to latest boil water notice
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Austin City Council approves external audit for city’s water utility
Austin Water customer launches petition against city service amid latest boil water notice

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