This browser does not support the Video element.
911 issues in Central Texas
Several agencies in Central Texas reported technical difficulties with their 911 systems on Sunday, including in the city of Austin.
TEXAS - 911 lines in Central Texas are returning to normal after experiencing technical difficulties on Sunday, August 4.
According to the City of Austin, callers and call-takers had difficulty hearing each other, missed automatic location information, and technical difficulties caused some calls to be answered by a neighboring jurisdiction.
According to a spokesperson for Capital Area Council of Governments (CAPCOG), the technical difficulties with 911 lines were caused by a random Telephony Denial of Service (TDoS) attack.
Below are the departments that have reported issues and alternative numbers:
- Austin: call 311 or 512-974-2000 for life-threatening emergencies
- Burnet County: 512-756-8080
- Cedar Park: 512-260-4600 ext. 0; 512-369-0764; 512-369-0765
- Hays County: 512-393-7896
- Lago Vista: 512-267-7141
- Lakeway: 512-487-9157
- Llano County: 325-247-5767
- Marble Falls: 830-693-3611
- Taylor: 512-352-5551 ext 0