City of Austin website, Austin 3-1-1 back up after power outage
AUSTIN, Texas - The City of Austin website and Austin 3-1-1 are back up again after both went down on Monday, February 15 due to power outages and technical issues.
Power outages are affecting many people across Austin as the severity of the weather and the condition of the electric grid has caused outages to longer than expected.
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Customers experiencing an ERCOT-directed outage will remain out until conditions improve to serve critical loads and protect the overall reliability of the grid.
ERCOT is urging all Texans to conserve energy through Tuesday. The agency asks customers to take the following steps:
- Turn down thermostats to 68 degrees
- Close shades and blinds to reduce the amount of heat lost through windows
- Turn off and unplug non-essential lights and appliances
- Avoid using large appliances
- Businesses should minimize the use of electric lighting and electricity-consuming equipment as much as possible
- Large consumers of energy should consider shutting down or reducing non-essential production processes