Griddy customer unable to switch provider stuck with $17,000 electric bill
Electric customers across North Texas have been reaching out for help after looking at unbelievable electricity bills. One Griddy customer saw a bill of $17,000.
Weather experts say winter catastrophe was no surprise, lack of planning caused disaster
Government and private meteorologists saw it coming, some nearly three weeks in advance. They started sounding warnings two weeks ahead of time. They talked to officials. They issued blunt warnings through social media.
Texas' plight exposes vulnerability of power grids to climate change, experts say
Power grids, such as the one in Texas, are designed for predictable seasonal weather shifts. Experts say to better prepare for future extreme weather events, it will take both a collective agreement to invest — and money.
Volunteer firefighters rescue horses from icy Grayson County pond
The animals were up to their necks in frigid water and could not get out on their own.
LIST: Where to get free water, hot meals in Austin if you need help
City officials, local businesses, and other organizations are providing water, hot meals, and support for people seeking help.
Several Central Texas cities issue boil water notices
Several Central Texas cities have issued a boil water notice after power outages caused issues at distribution plants.
Winter storm food safety: What to keep and toss during power outages
Food demand is soaring in Texas amid a deadly winter storm that's left 500,000 without power, unable to eat what they may have had in the fridge for safety's sake. In the event of such an emergency, what can you keep and what should you toss?
COVID-19 vaccination sites adjusting due to winter weather
COVID-19 vaccination sites in Central Texas are adjusting their services due to the winter weather.
New Travis County resource helps protect consumers from price gouging
Officials have created a new webpage that outlines what consumers should do if they encounter exorbitant prices and services during the severe winter weather disaster.
Gov. Abbott provides update on winter weather response in Texas
Governor Greg Abbott is holding a briefing to provide the latest information about the state's response to winter weather.
Austin Water, Austin Energy provides update on services, outages
The City of Austin has held a press conference to provide an update on the ongoing severe weather and its impact on utilities and services.
California vaccinations hit by icy weather shipment delays
The shortage has only worsened after an icy blast across much of the country snarled vaccine deliveries in states spanning from New York to Nevada. Delays are expected to continue for days.
2 suspected carbon monoxide deaths reported after generator found in their Garland apartment
Two men died of apparent carbon monoxide poisoning after authorities reported finding a gas-powered generator inside their apartment.
ERCOT ends emergency conditions and says it's back to normal operations
The Electric Reliability Council of Texas (ERCOT) says no additional outages were needed overnight to keep power supply and electric demand in balance.
Texas man reportedly freezes to death in his recliner
As Texas suffered through days of power outages, a man reportedly froze to death in his recliner with his wife clinging to life beside him.
11-year-old Texas boy suspected of dying of hypothermia in bed
An 11-year-old Texas boy is believed to have died of hypothermia in his bed during the extended power outage due to a devastating storm and record low temperatures.
Radiant Plumbing offers advice on what to do if pipes burst
If your pipes burst it could be some time before a plumber can get out to fix it. Here's some advice if it's happened to you.
Ford asks dealers to loan new F-150s to Texans to power homes amid historic cold
After a Texas resident posted a photo of his F-150 helping him charge appliances and keeping his home warm, Ford asked dealers in the state to loan out the trucks to others struggling to stay warm.
Austin breweries help supply water while city waits for shipments
After Austin Water customers found their faucets running dry, Meanwhile Brewing decided sharing their supply was the right thing to do.
Winter storm continues to cripple small Texas towns
Those in small Central Texas towns like Granger are struggling due to a lack of power, water, and even damage to their homes and businesses.