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"Goodbye for now. We'll be back." Alamo Drafthouse announces all its locations closed amid coronavirus pandemic

Published  March 17, 2020 7:11am CDT
Coronavirus
FOX 7 Austin

AUSTIN, Texas - Alamo Drafthouse has announced that all of its corporate-owned locations and all but one franchise-owned location are closed until further notice. All shows have been canceled and all tickets will be refunded.

One theater in Winchester, Virginia remains open for the time being.

The movie chain says that it will be in close contact over the coming days and weeks on what the closures mean and what it plans to do next.

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If you've purchased tickets this is what you need to know:

  • All tickets, including convenience fees and ticket add-ons, will be automatically refunded.
  • If your ticket was purchased through Fandango or any other platform, they will be processing your refund.
  • If your ticket was purchased in person (at the box office), please contact avp@drafthouse.com and we’ll follow up as soon as we can.
  • If you’re a Season Pass member, we are pausing your account and billing. We’ll reactivate it and notify you when we reopen – any unused portion of your current subscription period will be applied to your account when service resumes. If you’d prefer to cancel your account or you need to make a change, please contact seasonpass@drafthouse.com.

Alamo Drafthouse says that to try and assist as many staff members that are affected by the closures as possible, it's committed up to $2 million to its Alamo Family Fund and is working with the Emergency Assistance Foundation to expand and streamline the fund to be able to respond to the increased need for emergency assistance.

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The full post about the closure posted on Alamo Drafthouse's website is as follows:

We are deeply saddened to announce that all Alamo Drafthouse Cinema corporate-owned locations, and all but one* franchise-owned locations, are now closed until further notice. All shows have been canceled, and all tickets will be refunded.

This news – this situation – is devastating.

When we re-open after this unprecedented and indefinite hiatus, it will be in a dramatically altered world, and in an industry that’s been shaken to its core. We’ll be in close contact over the coming days and weeks with our teams, suppliers, and colleagues on what these closures mean and what we plan to do next. 

This has already been a trying time for our entire team – servers, kitchen staff, bartenders, projectionists, concierge crew, managers – everyone who makes Alamo Drafthouse what it is. To try and assist as many staff members as possible, we’re working with the Emergency Assistance Foundation to expand and streamline our Alamo Family Fund in order to be able to respond to the increased need for emergency assistance by those affected. Alamo Drafthouse, through the AlamoGives initiative, has committed up to $2 million to this relief fund. We will have more information on this very soon.

To our guests, colleagues, and friends – we wish you the best, and we look forward to serving you again soon. Thank you. We will meet again.

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